![]() (Hold the “CTRL” button to click and select all). Then highlight all the OST files in the folder.Basically, the location is usually “C:\Users\yourusername\AppData\Local\Microsoft\Outlook“. Using “ Windows Explorer” go to the folder where the OST files are These are the folders you wrote down in the location section.Write down the “ Location” for “OST” file.Go to “File” > “ Account Settings” > Again “Account Settings“.If still the same, lets try the below steps: Let us try to wait up until it is finish and completed to check if the Modify option will be available. It is possible that the Modify option is grayed out because the Indexing status is not yet complete or still loading.
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